Ludiscol, trademark of the company Edilud

Sarl with capital of 10,000 euros

The head office: 11 rue du val 14760 Bretteville sur Odon, France

Phone number: 09 72 48 09 11  email : contact@www.ludiscol.com

RCS of Caen n° n°837542141

 last update: 17/05/2018

General conditions of sale and use

Article 1 - Purpose

These conditions govern the sales by Edilud and its Ludiscol brand of games and educational materials. 

Article 2 - Prices

The prices of our products are indicated in euros all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated and excluding processing and shipping costs. 

In case of order towards a country other than metropolitan France you are the importer of the products concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of Edilud. They will be at your charge and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to ask your local authorities about these aspects.
All orders regardless of their origin are payable in euros.  

Edilud reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the rate in force at the time of validation of the order and subject to availability. 

The products remain the property of Edilud until full payment of the price. 
As soon as you take physical possession of the products ordered, the risks of loss or damage to the products are transferred to you. 

Article 3 - Orders

You can place an order:

  1. On the Internet: www.www.ludiscol.com
  2. By the order form received with the prospectus

The contractual information is presented in French language and will be the subject of a confirmation at the latest at the time of the validation of your order.  

Edilud reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in case of supply problem, or in case of difficulty concerning the received order. 

Article 4 - Validation of your order

Any order appearing on the Internet site www.www.ludiscol.com supposes the adhesion to the present General Conditions. Any confirmation of order involves your full and whole adhesion to the present general conditions of sale, without exception nor reserve.

 
All the data provided and the recorded confirmation will be worth proof of the transaction. 

You declare that you are fully aware of it.  

The order confirmation will be worth signature and acceptance of the operations carried out.  

A summary of your order information and these General Conditions will be sent to you in PDF format via the e-mail address confirming your order. 

Article 5 - Payment

The fact of validating your order implies for you the obligation to pay the indicated price. 
The payment of your purchases is made by credit card thanks to the secure system of our banking partner.

The card is debited only when the order is dispatched. In case of split deliveries, only the shipped products are debited. 

Article 6 - Withdrawal

In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or pay a penalty.  

Returns must be made in their original and complete condition (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be likely to defeat the right of withdrawal. 

The return costs are at your expense. 

In case of exercise of the right of withdrawal, Edilud will refund the sums paid, within 14 days of notification of your request and via the same means of payment used when ordering. 

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL  

In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:  

The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
The supply of goods which, after having been delivered and by their nature, are mixed inseparably with other articles ;
The supply of audio or video recordings or computer software where they have been unsealed by the consumer after delivery.
The supply of digital content not supplied on a material support the execution of which began after prior express agreement of the consumer and express renunciation of his right of retraction.

Article 7 - Availability

Our products are offered as long as they are visible on the site www.ludiscol.com and within the limits of available stocks. For products not in stock, our offers are valid subject to availability and the deadline of our manufacturer.

In case of unavailability of a product after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.

Article 8 - Delivery

The products are delivered to the delivery address indicated during the ordering process, within the period indicated on the order validation page.

In the event of a delay in shipping, an email will be sent to you to inform you of a possible consequence on the delivery time indicated to you.

In accordance with legal provisions, in the event of late delivery, you have the option of canceling the order under the terms and conditions defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will reimburse it and cover the shipping costs under the conditions of article L 138-3 of the Consumer Code.

In the event of deliveries by a carrier, Edilud cannot be held responsible for late delivery due exclusively to unavailability of the customer after several appointment proposals.

For international sales outside the European Union, the price sold is exclusive of tax. VAT and customs charges are due by the buyer. They cannot be a reason for returning merchandise.

We remind you that when you (or a third party designated by you) take physical possession of the products ordered, the risk of loss or damage to the products is transferred to you.

You must notify the carrier and Ludiscol on the day of delivery of any reservations regarding the delivered product (for example: damaged package, already open, etc.).

Article 9 - Guarantee

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned, exchanged or refunded.

All complaints, requests for exchange or refund must be made by post to the address of the head office of the company Edilud within 14 days of delivery.

The products must be returned to us in the state in which you received them with all the elements (accessories, packaging, instructions, etc.). The shipping costs will be refunded to you on the basis of the invoiced price and the return costs will be refunded to you on presentation of supporting documents, only in the case of the said guarantee.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 - Liability

The products offered comply with current French and European legislation. The responsibility of the company Edilud can not be engaged in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order.

In addition, Edilud cannot be held responsible for damage resulting from improper use of the product purchased.

Finally, Edilud cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.

Article 11 - Applicable law in the event of disputes

The language of this contract is French. These conditions of sale are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

Article 12 - Intellectual property

All the elements of the Ludiscol site are and remain the intellectual and exclusive property of the company Edilud. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or sound. Any single link or hyperlink is strictly prohibited without the express written consent of Edilud.

Article 13 - Personal data

The Edilud company reserves the right to collect personal information and personal data concerning you. They are necessary for the management of your order, as well as for the improvement of the services and information that we send you.

They may also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the law of January 6, 1978, you have the right to access, rectify and oppose personal information and personal data concerning you, directly on the website.